Privacy Policy for Online Courses at Heart to Heart Career Training Center
1. Introduction
Heart to Heart Career Training Center ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you enroll in and participate in our online courses.
2. Information We Collect
- Personal Information: When you enroll in an online course, we may collect personal information such as your name, email address, phone number, mailing address, date of birth, and payment information.
- Course Information: We collect data related to your course participation, including progress, completion status, assignments, and assessments.
- Technical Information: We collect information about your device and how you access our online courses, including your IP address, browser type, and operating system.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Course Enrollment and Administration: To process your enrollment, manage your participation in the course, and communicate with you regarding course-related activities.
- Payment Processing: To process payments and issue receipts for course fees.
- Improvement of Services: To analyze how our courses are accessed and used, and to improve the content and delivery of our courses.
- Compliance: To comply with legal and regulatory requirements.
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We take reasonable measures to protect the personal information you provide to us from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
6. Your Rights and Choices
- Access and Correction: You have the right to access and correct your personal information. You may do so by contacting us at the email address provided below.
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
7. Third-Party Links
Our online course platform may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites.
8. Children's Privacy
Our courses are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at: 757-229-0919 or [email protected]